You might get below error message when installing Microsoft Windows Media Format Package in Windows Server 2008 R2.
An error occurred trying to open – C:\Windows\servicing\Packages\Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum Error: 0x80070003
Error: 3
The system cannot find the path specified.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
The reason for this issue is different version of Windows Media Format in Windows Server 2008 R2. You can find latest file in C:\Windows\Servicing folder.
Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum
Run below update command.
%systemroot%\system32\dism.exe /online /add-package /packagepath:%windir%\servicing\Packages\Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum /ignorecheck
Prerequisite installation is successful.
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